Privacy Policy

We respect your privacy and are committed to protecting your personal data. This privacy policy tells you about how we look after your personal data when you visit our website or communicate with us and it tells you about your privacy rights and how the law protects you.

Who we are
We are Circulo7 Ltd trading as C7 Surveyors, a private limited company incorporated in (and subject to the laws of) England and Wales with registration number 16605244. Our registered address is at Wework, One St Peter’s Square, Manchester, M2 3DE

We take your privacy seriously and use your personal data as explained in this Privacy Policy. We are the “controller” of the personal data you provide to us. We are responsible for its security and for ensuring that we use it only for the purposes outlined in this Privacy Notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below

Our website address is: https://c7surveyors.co.uk.

What personal data we collect and why we collect it

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

For more details see our cookie policy

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share you personal data with

Heart Internet Uk - Heart Internet hosts our data.
Microsoft - Handles backup

Signing Up for Our Newsletter

If you sign up for our newsletter, you agree to us sending emails to you on a regular basis with news, articles and promotions. You may unsubscribe from the email at any time by clicking the unsubscribe link in the email.

If you subscribe to our newsletter, the details you provide (e-mail address, name and any other optional information) are collected via our sign-up form and transferred to our newsletter service-provider MailerLite Limited, 38 Mount Street Upper, Dublin 2, D02 PR89, Ireland for processing

We have inncluded MailerLite’s Data Processing Addendum, which incorporates the requirements of the UK GDPR/EU GDPR and sets out robust security, confidentiality and international-transfer safeguards

Analytics – MailerLite supplies aggregated statistics (e.g. open and click-through rates) so we can improve our content. These statistics do not identify individual subscribers.

International transfers – Subscriber data is stored in the EU. If MailerLite or its sub-processors move data outside the UK/EEA (e.g. to the USA), they rely on the UK Addendum to the EU Standard Contractual Clauses or another mechanism recognised as providing adequate protection.

Retention – Your data remains on our mailing list until you withdraw consent. You can unsubscribe at any time by clicking the “unsubscribe” link in any newsletter or by emailing us at [insert email]. Unsubscribing deletes or anonymises your data within 30 days (unless a longer period is required by law).

Your rights – You may request access to, rectification or deletion of your personal data, restrict or object to its processing, and lodge a complaint with the UK Information Commissioner’s Office (ICO). Contact details are in the “Our details” section below.

We do not use subscriber data for automated decision-making that produces legal or similarly significant effects, and we never sell or rent your e-mail address to third parties.

The legal basis for this processing is consent.

Transactional e-mail delivery with Maileroo

We send contact form messages through Maileroo Pty Ltd, Melbourne, Australia (“Maileroo”). Maileroo provides an SMTP relay / e-mail-API platform with infrastructure in Germany and the Netherlands that is certified as GDPR-compliant and secured to recognised industry standards

Analytics – Maileroo provides aggregated open/click statistics so we can monitor deliverability and improve our communications. These stats do not identify individual recipients.

International transfers – Although your message content is stored on EU servers, Maileroo’s support team (Australia) may access diagnostics if strictly necessary. Such remote access is governed by Standard Contractual Clauses plus the UK Addendum, ensuring a level of protection essentially equivalent to UK GDPR.

Retention – Technical logs are kept for up to 30 days to detect spam/abuse; e-mail content is automatically deleted after transmission. Subscriber details remain until you unsubscribe or we no longer need to send the messages.

Your rights – You have the right to access, rectify or erase your data, restrict or object to its processing, and complain to the UK ICO. 

We never sell or rent your e-mail address, and we do not engage in automated decision-making with legal or similarly significant effects.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

Security of Your Data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances you can ask us to delete your data: see Request erasure below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Please inform us of changes
It is important that the personal data we hold about you is accurate and current. Please let us know if your personal data changes.

Marketing – Opting out
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). If you are a subscriber, you will receive marketing communications from us if you have requested information from us or created an account with us and, you have opted in to receiving that marketing. We will get your express opt-in consent before we share your personal data with any other company for marketing purposes. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Our contact information
C7 SURVEYORS
Wework, One St Peter’s Square, Manchester, M2 3DE
EMAIL: OFFICE@C7SURVEYORS.CO.UK
TEL:  0333 9875107